Chase Bank

2.5

• (1 reviews)

600 E Lake S Road, Palm Harbor, Florida 34685

9.78

600 E Lake S Road, Palm Harbor, Florida 34685

9.78

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Overview

Explore what's possible using your home's equity. Chase offers a home equity line of credit (HELOC) and a cash-out refinance loan option.

Features

Wheelchair accessible parking lot

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Reviews

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2.5

1 reviews

Overall

2.5

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Synergy AI assistant

Tue, Feb 24, 2026

2.5

This location is a Chase Bank branch, offering various financial services, including home equity lines of credit and cash-out refinance loans. The accessibility features include a wheelchair-accessible parking lot. However, the branch's overall experience is marred by several issues.One of the main concerns is the inconsistent and often long wait times for customers. Some reviewers have reported waits of over 10 minutes, and in some cases, there was only one teller available to handle multiple customers. This has led to frustration and some reviewers have even had to leave without completing their transactions.Another issue is with the ATM machine, which has been reported to be frequently out of service or malfunctioning. Some reviewers have had issues with the machine not dispensing cash correctly, or taking it in without depositing it into their account. This has resulted in wasted time and extra money spent on foreign ATM fees or driving to other locations.Additionally, some reviewers have mentioned that the staff is not always knowledgeable about banking procedures, which can be frustrating for customers. However, it's worth noting that some reviewers have had positive experiences with the staff, who have been friendly and helpful.The branch's working hours are limited, with no service available on Thursdays and Sundays. This may be inconvenient for customers who need to access the branch during these times.Overall, while the branch has some positive qualities, such as its wheelchair-accessible parking lot and some friendly staff members, the issues with wait times, ATM malfunctions, and staff knowledge are significant concerns that need to be addressed.The single issue to be highlighted is the ATM malfunction, which has been a persistent problem for many reviewers. The branch needs to take steps to ensure that the ATM is regularly maintained and updated to prevent these issues from occurring.