Tampa Bay
Chase Bank
20.56
20.56
Overview
Explore what's possible using your home's equity. Chase offers a home equity line of credit (HELOC) and a cash-out refinance loan option.
Features
Wheelchair accessible parking lot
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I visited the Chase Bank branch located at Building 8298, Ridge Rd Road, Port Richey City. The exterior of the building is easily accessible with a wheelchair-friendly parking lot. The branch is open on weekdays from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 2:00 PM.The working hours can be inconvenient for some customers who prefer to bank during the evening hours. However, the branch does offer extended hours on some days. Unfortunately, some customers have experienced difficulties in getting assistance over the phone, which may be due to the branch's handling of customer inquiries.One notable aspect of the branch is its friendly and courteous staff. Some customers have praised the staff's professionalism, especially when dealing with complex transactions or customer issues. For instance, employees like Gena and Tori have received positive feedback for their exceptional customer service.However, not all customers have had a positive experience at this branch. Some have reported feeling mistreated or disrespected by certain employees, which has led to a less-than-stellar experience. The issue of racism and mistreatment of customers of color has also been raised by some reviewers.The branch itself is not particularly noteworthy in terms of its amenities or services. While it offers the standard banking services, some customers have expressed disappointment with the limited availability of certain services, such as the ATM machines.The pricing of services at this branch is generally reasonable, with some customers praising the competitive rates offered by Chase. However, the branch's pricing policies may not always be transparent, leading to frustration among some customers.Overall, the Chase Bank branch at Building 8298, Ridge Rd Road, Port Richey City, is an average branch with some notable strengths and weaknesses. While it has a friendly staff and offers reasonable pricing, it may fall short in terms of its working hours, customer service, and branch amenities.
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