Tampa Bay
Chase Bank
15.61
15.61
Overview
Explore what's possible using your home's equity. Chase offers a home equity line of credit (HELOC) and a cash-out refinance loan option.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Drive-through
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Pricing
Overall
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This branch of Chase Bank is conveniently located at Building 3315, Redeemer Wy Street, Trinity City, making it easily accessible for customers. The wheelchair-accessible parking lot and entrance ensure that people with disabilities can visit the bank without any issues. However, the bank's working hours, which include closure on Thursdays, might be a concern for some customers.The staff at this branch is generally friendly and helpful, with many customers praising their professionalism and courtesy. For example, Santiago has been commended for his expertise and helpfulness in meeting customers' banking needs. Similarly, Emilie has received positive reviews for her excellent customer service, including setting up a trust account for a customer during a difficult time.However, there have been some negative experiences reported by customers, including issues with customer service and unfriendly treatment. Some customers have felt that they were not treated with respect, particularly if they were of a certain ethnic group. One customer reported feeling embarrassed and disrespected when explaining their medical condition to use the interior ATM.The bank's pricing is competitive, with many customers finding their services to be good value for money. However, some customers have reported issues with fees and charges, which can be a concern for those who are not aware of the bank's policies.Overall, this branch of Chase Bank has both positive and negative aspects. While the staff is generally friendly and helpful, there have been some issues with customer service and treatment. Customers who are looking for a bank with good customer service and competitive pricing may want to consider this branch, but those who have had negative experiences may want to look elsewhere.
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