Tampa Bay
Chase Bank
36.83
36.83
Overview
Explore what's possible using your home's equity. Chase offers a home equity line of credit (HELOC) and a cash-out refinance loan option.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Drive-through
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Pricing
Quality
Overall
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This branch has its ups and downs. On the one hand, the staff is generally friendly and helpful. Some customers have had great experiences with the bank's customer service, citing pleasant interactions with representatives. However, there are also numerous complaints about poor customer service, with some customers reporting being brushed off, given the runaround, or treated with disrespect by staff members. It's clear that not all staff members prioritize customer needs.The bank's quality is a mixed bag. While some customers have praised the cleanliness and organization of the branch, others have noted that it's not always well-maintained. Some customers have also reported issues with their accounts, such as difficulty accessing their funds or being told that they need to make an appointment to resolve issues that could be handled in person.Pricing at this branch seems to be a strength. Many customers have reported being satisfied with the bank's rates and fees, and some have even praised the bank's flexibility when it comes to account options.Unfortunately, there is no information available to assess the branch's innovativeness.Overall, this branch seems to be a decent option for customers who value friendly service and reasonable pricing. However, customers should be prepared for the possibility of encountering staff members who may not prioritize their needs.
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