Tampa Bay
Chase ATM
10.87
10.87
Overview
Explore what's possible using your home's equity. Chase offers a home equity line of credit (HELOC) and a cash-out refinance loan option.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
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This location seems to be just average, but there are some concerns that need to be addressed. The staff is not very helpful, and some of the employees can be quite unfriendly. The dark-haired female employee in the lobby has received complaints from multiple customers, including those who have been refused service when they needed it. The location is also wheelchair accessible, which is a plus.
The bank is also very inflexible with its policies, which can be frustrating for customers. The employee who refused to notarize a document for one customer outright lied to them, which is unacceptable. This lack of transparency and customer-centric approach can be off-putting.
On a positive note, the location is very convenient, and the ATM is always available. However, the branch's accessibility features, such as wheelchair-accessible parking and entrance, are nice touches.
It's worth noting that the bank seems to have some issues with their services, including the ATM being down when customers need it. This can be frustrating and inconvenient for those who rely on it.
Overall, this location is not the best, and customers may want to consider other options if they can.
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