This location has a mixed reputation among visitors and residents. While some staff members are described as "amazing" and "sweet", others are seen as unfriendly or uncaring. The facility is generally clean, but there have been reports of cockroaches and poor hygiene. On the positive side, the staff is described as being dedicated and compassionate, and the food is often praised. However, there have been instances of neglect and a lack of care, including leaving residents unattended in wheelchairs and failing to provide necessary medications. Some reviewers have reported difficulties with communication and a general sense of disorganization. Despite these issues, the facility does offer a range of services and amenities, including physical and occupational therapy, and some reviewers have reported positive experiences with these programs. Overall, this location seems to be struggling with inconsistencies in care and communication, and visitors should be prepared for a potentially rocky experience. It's worth noting that the facility has a significant number of negative reviews, and visitors may want to approach with caution.