Tampa Bay
Charlie's British Cars, Inc.
3.50
3.50
Overview
Land Rover Repair in Tampa, Jaguar Repair in Tampa, Range Rover Repair in Tampa, MG Repair in Tampa, Triumph Repair in Tampa, Rolls Royce Repair in Tampa.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Restroom
Appointments recommended
Oil change
Mechanic
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Overall
Innovativeness
Quality
Pricing
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This British car repair shop is located in Tampa City and offers services for various British car models, including Land Rover, Jaguar, and Rolls Royce. The shop has received mixed reviews, with some customers praising the expertise and honesty of the mechanics, while others have reported issues with communication, pricing, and quality of work.On the positive side, some customers have mentioned that the mechanics are knowledgeable and skilled, particularly when it comes to British cars. They have also praised the shop's honesty and willingness to communicate openly with customers. One customer even reported that the shop fixed their car's problem, which was identified as a setting issue, for a fair labor rate and without trying to upsell unnecessary work.However, other customers have reported issues with the shop's communication, pricing, and quality of work. One customer mentioned that the shop took their car for over 5 months to fix, and each time they picked it up, the owner would charge them for new work and tell them about other issues that needed to be fixed. Another customer reported that the shop tried to fix a problem that didn't exist and charged them for it.Additionally, some customers have reported issues with the shop's pricing, with one customer mentioning that they were charged for work that wasn't completed. The shop's overall pricing score is 5.0, indicating that some customers have found the prices to be fair, but others have reported issues with overcharging.The shop's innovativeness score is 4.5, indicating that some customers have praised the shop's willingness to think outside the box and offer unique solutions to car problems. However, others have reported issues with the shop's traditional approach to car repair.It's worth noting that the shop has received some negative reviews from customers who have had poor experiences with the owner, Charlie. Some customers have reported that Charlie is rude and dismissive, and has a tendency to yell at customers. However, other customers have praised Charlie's honesty and expertise.Overall, this shop seems to have a mixed reputation, with some customers praising the expertise and honesty of the mechanics, while others have reported issues with communication, pricing, and quality of work. It's essential to do your research and read multiple reviews before deciding whether to take your car to this shop.One of the major concerns about this shop is the way they treat customers, particularly those with older cars. Some customers have reported being disrespected and dismissed by the owner, which can make it difficult to trust the shop's work. The issue of customer service is a critical one, as it can greatly impact the overall quality of service and customer satisfaction.
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