Tampa Bay
Charleston Cay
77.47
77.47
Overview
Find off-campus apartments in Urbana, IL near UIUC. Enjoy private bedrooms, full-size washer/dryer, and roommate matching. Experience student living at its best!
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
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Quality
Innovativeness
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The business appears to be a well-managed apartment complex with a good reputation. The overall rating of 4.6 suggests a high level of customer satisfaction. The quality of the apartments and services seems to be good, with an average rating of 4.5 out of 5. The pricing is considered competitive, with a rating of 5 out of 5. However, the innovativeness of the business is slightly lower, with a rating of 4.8 out of 5.The reviews highlight several strengths of the business, including the friendly and helpful staff, the well-maintained apartments, and the quiet and peaceful community. Many reviewers have mentioned the excellent customer service provided by the staff, particularly Tavia, who has been praised for her professionalism, kindness, and attentiveness.One reviewer mentioned a concern about mold in their apartment, which was not addressed promptly by the management. However, this appears to be an isolated incident, and the management has taken steps to address the issue.The business has a strong focus on customer satisfaction, with many reviewers praising the staff for going above and beyond to assist them. The management has also made efforts to improve the community, including upgrades to the apartments and amenities.Overall, Charleston Cay appears to be a well-managed and customer-focused business that prioritizes the needs of its residents. However, there may be some room for improvement in terms of innovativeness and addressing customer concerns in a more timely manner.
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