This company has a solid reputation in the roofing industry, with a 4.2 overall score. However, there are some areas for improvement. The quality of their work has received some negative feedback, with a few customers expressing dissatisfaction with the final product. The pricing is generally considered fair, with a score of 4.5 out of 5. Chappelle Roofing has shown some innovativeness in their approach to roofing, offering a range of services and using high-quality materials. However, they have also faced some criticism for their communication and customer service.Despite some negative reviews, Chappelle Roofing has a strong track record of delivering high-quality roofs. Many customers have praised their work, citing professionalism, attention to detail, and excellent customer service. Gibson and Carlos have been particularly praised for their communication and work ethic. The company's ability to work with insurance companies and provide guidance on the process has also been appreciated by customers.One of the biggest issues that Chappelle Roofing has faced is the quality of their work. Several customers have reported issues with the final product, including leaks, cracks, and uneven installation. Some customers have also expressed frustration with the communication process, citing delays and a lack of clear information.Overall, Chappelle Roofing is a solid choice for those in need of roofing services. While they have some areas for improvement, they have a strong track record of delivering high-quality roofs and providing excellent customer service.