This accounting firm is located at a convenient spot in Lake Placid City, Building 150, Dal Hall Blvd Boulevard. The facility is wheelchair accessible, with a parking lot and entrance that cater to people with mobility issues. The firm's working hours are quite standard, with no closures on weekends.The staff, led by Chapman & Morris Accounting PA, seems to be professional and helpful. Clients have praised Marie, Jenifer, and the team for being knowledgeable, thorough, and attentive to detail. They've helped clients with their business taxes, streamlining accounting processes, and maximizing tax benefits.The firm's long-term relationship with clients suggests a high level of customer satisfaction. Many reviewers have praised the staff's professionalism and helpfulness over the years, with some clients going back to them for over a decade. The fact that clients return to them year after year implies a strong sense of trust and reliability.However, there is a notable exception. A single negative review describes a disastrous experience with the firm's tax preparation services. The reviewer claims that the firm took an inordinate amount of time to complete their taxes, initially misrepresenting the amount of money they would receive, and then failing to inform them of difficulties in processing their returns until two months had passed. This resulted in significant penalties and additional costs.It's unclear if this reviewer's experience was an anomaly or a sign of a deeper issue within the firm. Nevertheless, this review serves as a cautionary note for potential clients, highlighting the importance of clear communication and timely service in the tax preparation industry.