The overall experience with Challenger Irrigation is average. While some customers have reported excellent experiences with knowledgeable and professional technicians, others have had issues with responsiveness, punctuality, and professionalism. The quality of work is generally good, but there have been some complaints about shoddy workmanship and faulty installations. Pricing is reasonable, but some customers have felt nickel-and-dimed with additional charges for services. Innovativeness is somewhat lacking, as the company appears to rely on traditional methods and technologies rather than embracing new and innovative solutions.Despite some positive reviews, the company has a history of inconsistent service, with some customers reporting no-shows, late arrivals, and unprofessional behavior from technicians. The company has also been criticized for its customer service, with some customers feeling that their concerns and complaints are not being taken seriously.One of the biggest issues with Challenger Irrigation is the lack of follow-up and follow-through on repairs and installations. Several customers have reported that the company failed to return calls, failed to show up for scheduled appointments, or failed to complete repairs as promised. This lack of accountability and reliability has led to a sense of distrust among some customers.On the other hand, some customers have reported excellent experiences with Challenger Irrigation, praising the company's knowledge, professionalism, and reasonable prices. These customers have reported that the technicians are knowledgeable, friendly, and efficient, and that the company is willing to go the extra mile to ensure customer satisfaction.Overall, while Challenger Irrigation has some strengths, it also has some significant weaknesses that need to be addressed. With some improvements in responsiveness, punctuality, and professionalism, the company could potentially provide better service and build greater customer loyalty.