Tampa Bay
Certified Spring, Brake & Steering, Inc.
12.10
12.10
Overview
Get in touch with Certified Fleet Services for expert diesel repair and fleet solutions in Tampa, Sarasota, and Fort Myers.
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Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
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Certified Fleet Services is a full-service auto repair shop located in Tampa City, offering a wide range of services including diesel repair, fleet solutions, and car accessories. With a diverse range of categories and services, it's no wonder that many customers have left positive reviews about their experience at the shop. However, there are some issues that have raised concerns among a few customers.
The shop's website claims that it offers 24/7 services, but one customer experienced a long wait time, only to be told that the service would take an hour. Despite this, the shop's owner was defensive and dismissive, suggesting that the customer had damaged a part when they first brought it in. This has led some to question the shop's professionalism.
On the other hand, many customers have praised the shop's helpful and friendly staff, who are willing to go the extra mile to ensure that customers are satisfied with their repairs. The shop's prices have also been a major selling point, with many customers commenting on the competitive prices and excellent value for money.
The shop's innovation and willingness to adapt to changing customer needs is also evident in its co-branding with Certified Spring, Brake & Steering, Inc. This partnership demonstrates the shop's commitment to staying ahead of the curve and providing the best possible service to its customers.
One area for improvement that the shop could consider is to address the issue of professionalism and customer service. While the majority of customers have had positive experiences, a few negative reviews suggest that there may be a need for improvement in this area.
Overall, Certified Fleet Services is a reliable and trustworthy auto repair shop that offers a wide range of services and competitive prices. However, it's essential to be aware of the potential issues with customer service and professionalism, and to communicate effectively with the shop's staff to ensure a smooth and satisfactory experience.
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