Tampa Bay
Central Florida Total Health Care
Clinic
74.09
74.09
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
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This medical clinic is located in Kissimmee City and offers a range of medical services. However, the experience of some patients has been marred by unprofessional staff, long wait times, and a lack of communication from the doctors. One patient felt that the doctor was uncommunicative and didn't show concern for their discomfort. Another patient was left waiting for over 20 minutes only to be sent to voicemail. There have also been instances of staff being rude and dismissive to patients.While some patients have had positive experiences with the clinic, including a patient who has been seeing Dr. Lopez for six years and has found him to be an excellent primary care physician. However, these positive experiences seem to be the exception rather than the rule.The clinic has a 2.6 rating from third-party rating sites, indicating that the majority of patients have not had a positive experience. The staff's behavior and communication skills have been a major issue, with some patients feeling disrespected and dismissed.The clinic has a wide range of features, including wheelchair-accessible entrances, restrooms, and parking lots, as well as payments options for debit and credit cards. However, the lack of professionalism and communication from the staff and doctors has left a sour taste for many patients.One of the most concerning issues is the lack of follow-up and communication from the clinic. Patients have reported having to call multiple times to get an appointment or to get updates on their care. This lack of communication has led to frustration and disappointment for many patients.Overall, while the clinic has some positive features, the experience of many patients has been marred by unprofessional staff and a lack of communication from the doctors. It's clear that the clinic needs to work on improving its customer service and communication skills to provide a better experience for its patients.Highlight: The lack of communication and follow-up from the clinic has been a major issue for many patients, leading to frustration and disappointment.
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