Tampa Bay
Central Florida Health Care - Winter Haven
51.24
51.24
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
Offers free or low-cost care based on individual circumstances
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Quality
Innovativeness
Pricing
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This healthcare location is well-regarded by patients. Most visitors have had a good experience, with praise for the doctors and staff, citing their friendliness, professionalism, and thoroughness. Patients have been happy with their visits, feeling heard and cared for. The location's convenience, offering a range of services under one roof, is also appreciated.
However, there are some areas for improvement. Some patients have experienced long wait times, which can be frustrating. There have been a few instances of miscommunication and errors in scheduling and follow-up appointments.
While the majority of patients are extremely satisfied, it's worth noting that a small number of visitors have had negative experiences, often citing poor communication and a lack of empathy from certain staff members.
Regarding the issue of inconsistent or incorrect information provided by staff, it's clear that this is a problem that needs to be addressed. This can be a source of frustration and mistrust for patients, and it's essential to ensure that all staff members are providing accurate and clear information.
Despite these issues, the overall experience at this healthcare location is generally positive. The doctors and staff are well-regarded, and the location's convenience and range of services are major advantages. With some attention to improving communication and reducing errors, this location has the potential to become even more successful.
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