This medical service location has some positives and negatives. The working hours are a bit confusing, with late night hours on Monday and closed hours on the rest of the week. The office is wheelchair accessible, which is a good thing. However, the parking situation seems convenient as there is an on-site parking lot available. One major issue is the poor customer service as described by a client who experienced a frustrating situation with their background screen. It took them over thirty minutes to get help, and they were sent to the wrong department. This kind of behavior is unacceptable for a medical service.