Tampa Bay
CellTech 5
0.81
0.81
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Small business
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Overall
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This store seems to have its strengths and weaknesses. The store is open seven days a week, which is convenient for customers. The staff, particularly Mohamed, are praised for their kindness, honesty, and professionalism. They provide good deals and fix phones within 24 hours. Some customers have even received free accessories. On the other hand, there are some issues with the store's policy, including a 30-day warranty that doesn't allow for returns. One customer had a phone that was supposed to be unlocked but had an internal issue, which was discovered at this store. The staff were honest about the problem and helped the customer get a good deal on a new phone. However, the store's pricing can be expensive, and one customer had a negative experience with the store's policy, feeling that they were scammed. Overall, this store seems to have a loyal customer base and provides good quality service, but it's essential to be aware of their policies and pricing before visiting. A notable issue is the inconsistent policy regarding returns and exchanges, which seems to be a cause for confusion and frustration among customers.
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