This business is located inside a Walmart Supercenter and is easily accessible. The staff is known for their excellent customer service, being friendly, polite, and knowledgeable. Many customers appreciate the fast and convenient service, with some even saying they can get their phone fixed while they do their shopping. The staff is also skilled and capable of handling a variety of repairs, including screen replacements and battery issues. One customer had a negative experience with a battery repair, but this was an isolated incident.The prices at this business are generally considered to be fair and reasonable, with some customers saying they are the best prices they've found. However, one customer mentioned that a repair service was a bit expensive.Unfortunately, I was unable to find enough information to give a rating for innovativeness. The business has a website and appears to be well-established, but I did not find any information about new or innovative services they offer.Overall, this business seems to be a great place to get your phone repaired, with excellent customer service and fair prices. However, as with any business, there is always the possibility of a negative experience, but it seems that this is rare.