The business is located in a convenient place with long working hours, which makes it accessible for customers. The staff is friendly and helpful, as evident from the numerous positive reviews. They offer repair services, which is a valuable feature for customers with damaged devices. The business is also wheelchair accessible, which is a good aspect. The only issue here is the dishonest description of a phone screen by the staff. The phone screen claim was made to a customer by an employee who told the customer that the screen he sold him was stronger than glass, even suggesting he could hit it with a hammer without breaking it. The customer took offense to this and gave a poor review.