This title company has had a mixed experience from customers. While some have praised their friendly and efficient service, others have complained about poor communication, mistakes, and unprofessional behavior. One customer was left waiting for hours to complete a closing, and another had to deal with a team that seemed more focused on deflecting responsibility than finding a solution. However, there have been some positive reviews, with one customer raving about the Winter Haven office's top-notch service and another praising their proficiency and problem-solving skills.Unfortunately, there is also a notable lack of regard for customers' time and instructions, with some customers being left to wait by their phones for hours or being treated rudely by staff.The accessibility features of the location are a definite plus, with wheelchair-accessible parking and entrance.It is a shame that some customers have had such poor experiences with this title company, as they clearly have the potential to provide excellent service.