The business is located at Building 620, 10th St N Street, Suite 1D, St. Petersburg City. It's easily accessible with on-site parking available. The business has a wheelchair accessible restroom, parking lot, and entrance, making it convenient for people with disabilities.
The business is a medical service provider, specifically a surgery and neurosurgeon clinic. The staff is knowledgeable and informative, with many clients praising their bedside manner. Dr. Cedric Shorter, the head doctor, is a skilled neurosurgeon with many years of experience. He takes the time to explain procedures and diagnoses to his patients, putting them at ease.
The business has a wide range of payment options, including NFC mobile payments, debit cards, and credit cards. Appointments are recommended, but walk-ins may be accommodated.
Despite the overall positive experience, some clients have reported issues with communication and follow-up care. One client had to wait six weeks for an appointment, only to be told that their insurance was not accepted. Another client reported feeling ignored and thrown out after surgery, with no follow-up care or medication provided.
The business has a high rating of 4.4 from third-party ratings, but it's essential to note that there are some negative reviews from clients who had poor experiences. However, the majority of clients have reported excellent care and treatment from the staff and Dr. Shorter.
The business's hours of operation are Monday to Friday, 9:00 am to 5:00 pm, with no Saturday or Sunday hours. It's essential to plan ahead and make an appointment to ensure timely service.
Overall, the business provides excellent medical care and treatment, but there are some areas for improvement in communication and follow-up care.