The business is well-established and reliable, with a long history of providing quality services. The wholesale distributor offers a wide range of security cameras and surveillance solutions, including IP cameras, HD-SDI CCTV systems, and analog equipment. The showrooms in Miami, Tampa, Clearwater, and Phoenix Arizona make it easy for professionals to find what they need. However, some customers have reported issues with customer service, and it seems that the company is primarily geared towards wholesale clients rather than individual consumers. The staff is generally friendly and helpful, but there have been some complaints about the quality of the products and the difficulty of getting support when needed. The prices are competitive, and the company offers a 3-year warranty on Cortex CCTV and access control solutions. Overall, the business is a good choice for professionals in the industry, but may not be the best fit for individual consumers.The main issue is the lack of customer service for individual consumers, and the difficulty of getting support when needed. However, the company is making an effort to clarify this with customers and provide better communication.