Tampa Bay
CCS
Overview
CCS Medical helps individuals manage diabetes at home by offering a wide range of devices and supplies, patient education, monitoring and clinical coaching.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
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Overall
Pricing
Quality
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CCS Medical has received a mixed bag of reviews from customers. Some have praised the company for its convenient online ordering system and timely delivery of medical supplies. However, others have reported issues with customer service, including long wait times on the phone and unhelpful representatives.One customer reported that they had to wait for over an hour to speak with a representative, only to be transferred to another person who was unable to assist them. Another customer was charged a copay that they didn't have, and was told that the company would not refund the amount.Some customers have also reported issues with the company's billing and payment processes. One customer was charged for a shipment that they never received, and another customer was told that they owed a large amount of money for a shipment that was not covered by their insurance.Despite these issues, some customers have reported positive experiences with CCS Medical. One customer praised the company for its helpful and knowledgeable representatives, and another customer appreciated the company's convenient online ordering system.However, the majority of reviews suggest that CCS Medical has significant room for improvement when it comes to customer service and billing. The company's inability to accurately process orders and communicate with customers has led to frustration and disappointment for many customers.Overall, CCS Medical's average rating is 2.7 out of 5 stars, indicating a mediocre experience for most customers. While the company has some strengths, such as its online ordering system, it needs to work on improving its customer service and billing processes to better meet the needs of its customers.A major issue that CCS Medical needs to address is its customer service. Several customers have reported long wait times and unhelpful representatives, which can be frustrating and lead to a negative experience. The company should consider hiring more representatives and improving its phone system to reduce wait times and improve customer satisfaction.Another issue that CCS Medical needs to address is its billing and payment processes. Several customers have reported issues with being charged for shipments that they never received or for amounts that they didn't owe. The company should work on improving its billing system and communicating more clearly with customers about their payments and shipments.
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Hours
Closed
Wednesday
Thursday
Friday
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Monday
Tuesday
Categories
Shopping
Medical Service
Pharmacies
Medical supply store
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