The location has received an average rating of 4.2 out of 5. The services and care provided by Dr. Causey and his staff are generally excellent, with an average rating of 4.3 out of 5. The prices are also very competitive, with an average rating of 4.9 out of 5. The office is also innovative, offering a wide range of services, including Saturday appointments and accommodating patients with disabilities.
However, there have been some issues with communication and flexibility, particularly with scheduling appointments. Some patients have reported difficulty getting an appointment at a time that suits them, and the office has been inflexible in offering alternative times.
Despite these issues, the office has a very warm and welcoming atmosphere, and the staff is always friendly and helpful. The office is also very clean and well-maintained, with a comfortable waiting room and a great selection of frames and glasses.
One major issue that has been reported is a difficulty in accommodating patients with disabilities, such as patients who cannot use the phone to schedule appointments. This issue was highlighted by a patient who was refused service because they could not use the phone, and was told that they would have to call to schedule an appointment.
Overall, the location is a great choice for those looking for excellent eye care and a welcoming atmosphere. However, it may be worth calling ahead to confirm availability and to ask about accommodations for patients with disabilities.