The Intercoastal Medical Group at Cattleridge Medical Building is a medical service with multiple locations, including the one at Building 3333, Cattlemen Rd Road, Sarasota City. Despite being a large association of over 100 physicians, the group has received numerous complaints from patients regarding its quality of service. Many reviewers have expressed frustration with the front office staff, citing rudeness, incompetence, and a lack of empathy. Several patients have reported difficulty in getting through to the office on the phone, with some claiming to have been on hold for extended periods without receiving a call back. This has led to delayed appointments and, in some cases, missed medical treatment. It's also been mentioned that the patient portal is often unfunctional and leaves patients without a clear path to communicate with the office. The medical staff, however, seems to be a different story, with some reviewers praising the professionalism and care of certain doctors. The group's policy of requiring referrals from their own doctors to see specialists within the same group has also been criticized as a money-making scheme. While some reviewers have praised the cleanliness and modernity of the facilities, overall, the Intercoastal Medical Group's reputation is marred by its inconsistent and often subpar service. One major issue that stands out is the apparent lack of training and empathy among some of the staff members, which has led to negative experiences for several patients.