The medical services at this location are top-notch, with a doctor who genuinely cares about her patients. Dr. Cathy Criss is praised for her thoroughness, professionalism, and kindness. She takes the time to listen to her patients' concerns and provides personalized care. The staff is also commended for their helpfulness and efficiency.The office is well-organized, and patients appreciate the availability of appointment reminders and the ability to communicate with the doctor and staff via email. The office is wheelchair accessible, and patients appreciate the amenities such as restrooms and parking.However, there are a few issues that have been reported by some patients. Some have mentioned that it can be challenging to get an appointment with Dr. Criss, and there have been instances where patients have had to wait for an extended period before being seen. Additionally, some patients have expressed frustration with the office's phone system, stating that it can be difficult to reach someone to schedule an appointment or ask a question.One patient had a particularly negative experience, stating that they were misdiagnosed and then "fired" as a patient by Dr. Criss. However, this is an isolated incident, and the majority of patients have had positive experiences with the doctor and her staff.Overall, this location seems to be a reliable choice for medical care, with a high-quality doctor and staff who prioritize their patients' needs. However, patients should be aware of the potential challenges with getting an appointment and the office's phone system.