Tampa Bay
Cathy Boyd's Insurance Agency
57.16
57.16
Overview
Need help with your payroll & taxes? We can assist with federal, state, personal, corporate, bookkeeping, payroll preparation, electronic filing, and
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Identifies as women-owned
Identifies as women-owned
Online appointments
Photos & videos
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Quality
Overall
Innovativeness
Pricing
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This business location offers a variety of services, including home insurance, car insurance, and tax preparation. The staff is described as friendly, efficient, and knowledgeable. Many customers have been using this agency for years and have expressed their satisfaction with the services provided. The agency is also identified as women-owned, and the owner, Cathy Boyd, is described as professional and great to work with. The only issue that arose from the client feedbacks is a lack of urgency on the part of the staff to renew policies. However, the owner responded to this issue by acknowledging the inconvenience and explaining the situation in detail. It seems that the issue was due to a miscommunication and a lack of follow-up on the part of the staff.The agency has a wheelchair-accessible entrance and parking lot, making it accessible to people with disabilities. They also offer onsite services and online appointments, making it convenient for customers to schedule their appointments. The agency has a 4.6-star rating based on third-party reviews, indicating a high level of satisfaction among customers.Overall, this business location seems to be providing excellent services to its customers, with a focus on professionalism, efficiency, and customer satisfaction. However, there is room for improvement in terms of communication and follow-up with customers regarding policy renewals.
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Hours
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