This business has been consistently praised for its cleanliness, well-maintained facilities, and friendly staff. Susan and Oscar, the facility managers, have been particularly noted for their exceptional customer service and willingness to help. The storage units are available in various sizes, and the facility offers 24-hour access with video cameras for added security. Some clients have mentioned that the tight turns between buildings can be a challenge when driving large trucks or trailers.However, one client had a disappointing experience with online payment, which resulted in late charges. Another client felt that the facility's managers were not forthcoming with pricing information. Despite these minor issues, the majority of clients have been extremely satisfied with their experience and have recommended the facility to others.The facility's rates are considered reasonable, and some clients have mentioned that it's one of the cheapest climate-controlled facilities in the area. While the elevator does break down occasionally, the facility has recently made upgrades to improve its functionality.Overall, this storage facility appears to be a reliable and customer-friendly option, with a strong focus on security and cleanliness. However, some clients may want to exercise caution when using online payment and be prepared for potential issues with the elevator.