Castle Group

3.8

• (1 reviews)

6311 Atrium Drive, suite 209, Lakewood Ranch, Florida 34202

42.74

6311 Atrium Drive, suite 209, Lakewood Ranch, Florida 34202

42.74

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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3.8

1 reviews

Overall

3.8

Quality

3.4

Innovativeness

3.9

Pricing

4.0

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Synergy AI assistant

Mon, Feb 23, 2026

3.8

Based on the information provided, it appears that Castle Group has a mixed reputation. On one hand, they have a 3.7 rating from third-party sources, which suggests a neutral or slightly positive reputation. However, the client feedbacks reveal a more nuanced picture.Some clients have reported excellent experiences with Castle Group, praising their staff, particularly Erika Dote, Stacy Martin, and others, for their professionalism, responsiveness, and helpfulness. These clients have noted improvements in their community, such as better maintenance, improved financial reporting, and enhanced communication.On the other hand, some clients have expressed frustration with Castle Group's service, citing issues with communication, responsiveness, and management. These clients have reported problems with billing, account management, and resolution of community issues. Some have even gone so far as to call Castle Group's management "horrible," "unresponsive," and "unethical."The main issue that seems to plague Castle Group is their inconsistent and sometimes unresponsive communication with clients. This has led to frustration, misunderstandings, and unresolved community issues. While they have a good reputation for providing excellent services in some areas, such as property maintenance and management, their communication and responsiveness seem to be areas where they fall short.It's also worth noting that Castle Group appears to have a diverse range of staff members, some of whom are praised for their exceptional work, while others have been criticized for their performance.Overall, it seems that Castle Group is a mixed bag, with both strengths and weaknesses. While they have their loyal clients who appreciate their services, they also have a significant number of dissatisfied clients who have reported problems with communication, responsiveness, and management.