This business location has been visited by a handful of clients, and overall, it has received a mixed response. The staff is described as caring and professional, with many patients expressing their trust and appreciation for the services provided. Dr. Cassell and his physician assistant, Dr. Tim, are particularly praised for their compassionate and thorough approach to patient care.However, there are some concerns that need to be addressed. The location seems to be strict about appointments, and some clients have reported feeling rushed or not getting the attention they needed. The wheelchair accessibility features are a plus, making it easier for people with disabilities to visit.The business seems to be aware of its target audience, with a focus on pain management and chronic pain relief. However, the strong emphasis on pain management might make some clients feel that the business is more focused on writing prescriptions than providing holistic care.One notable issue is the inconsistent treatment of clients. While some patients have reported feeling like Dr. Cassell is genuinely interested in their well-being, others have expressed frustration with his seemingly dismissive attitude and lack of concern for their problems. This inconsistency raises questions about the business's ability to provide a consistent and high-quality experience for all clients.The business's focus on payment options, including NFC mobile payments, debit cards, and credit cards, makes it convenient for clients to pay for their services. However, the strict payment policy, as seen in the case of one client who was dropped due to a driving charge, might raise concerns about the business's willingness to accommodate its clients' needs.Overall, this business location has potential, but it needs to work on providing a more consistent and patient-centered experience.