It's clear that Casino Auto Sales has a mixed reputation. On the one hand, they seem to have a personal touch, as indicated by the positive reviews where customers praised the team's approachability and trustworthiness. The dealership appears to be committed to resolving issues promptly, as seen in the instance where they agreed to fix a known problem before the car was sold.However, the negative reviews paint a different picture. One customer felt misled by the dealership's promises and was left frustrated when their attempts to contact the owner were ignored. Another customer was sold a car with significant issues, which ultimately led to a costly and stressful experience.The issues mentioned in the negative reviews include miscommunication, lack of follow-through, and a general sense of dishonesty. It's worth noting that one customer felt pressured to speak softly and respectfully when dealing with the owner, which raises concerns about the dealership's approach to customer service.The dealership's commitment to innovation is unclear, as there is no explicit mention of any new or unique features.In terms of pricing, the positive reviews suggest that the dealership is competitive, with one customer mentioning that they were able to negotiate a reasonable price. However, the negative reviews imply that the dealership may prioritize making a sale over ensuring that the customer is satisfied with their purchase.Overall, it seems that Casino Auto Sales has some work to do in terms of building trust with their customers. While they have some redeeming qualities, the negative reviews suggest that there are significant issues that need to be addressed.