Tampa Bay
Cash America Pawn
47.98
47.98
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
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In-store shopping
Used goods
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Quality
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This business has a 3.5-star rating overall, indicating a moderate level of satisfaction among customers. The quality of the services and products offered by the business is a concern, with an average score of 2.8 out of 5. On the other hand, the business seems to be competitive in terms of pricing, with an average score of 4.1 out of 5.The business has a long history of customer service issues, with several customers complaining about rude and unhelpful employees. Some customers have also reported being lowballed or scammed by employees, which has led to a loss of trust and satisfaction. Additionally, the business has been accused of selling defective or broken items to customers, which has resulted in a poor quality score.Despite these issues, the business has also received praise from customers who have had positive experiences with the staff, particularly those who have interacted with employees like Liz, Banesa, and Sarah. These employees have been described as friendly, helpful, and knowledgeable, and have gone above and beyond to assist customers with their needs.The business has a wide range of products and services available, including personal loans, pawnshop items, and financial services. The store is wheelchair accessible and offers NFC mobile payments, debit card payments, and credit card payments. However, the business has been criticized for its limited parking options and long lines during peak hours.Overall, while the business has made some efforts to improve customer satisfaction, there are still significant concerns about quality and customer service.
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