This location seems to offer a great service, however there are some issues with the quality of the products sold here. Some customers reported buying items that were not as described, such as a Leappad tablet with a short battery life, or a guitar that was not properly examined before being sold. On the other hand, customers praised the helpful and knowledgeable staff, who were willing to work with them to find the right products and prices. In terms of pricing, this location seems to offer very competitive prices, which is a major advantage for customers.Unfortunately, the innovativeness of the business is not well-represented in the customer reviews. There are no reports of the business introducing new or innovative products or services.One issue that is present in several reviews is a lack of communication with customers. Some customers reported feeling disrespected or ignored by staff, which can be frustrating and make them less likely to return to the business.