The business has a solid reputation in the community, as reflected in the 5.0 rating from a third-party source. The staff, including Scott Cary, is known for being friendly and reasonably priced. They offer fast service and are willing to travel to customers' homes, making them a convenient option. The business is wheelchair accessible, with a parking lot that can accommodate people with mobility issues. The collaboration with Cary Notary & Wedding Services suggests that they offer a range of services, not just notary public services. Overall, this business seems like a reliable and convenient choice for anyone in need of notary public services or other related services. However, it's unclear how innovative their services are.