The business is located in Tampa City at Building 11207, Sheldon Rd Road. This location is a part of a franchised network of independently owned locations specializing in collision repair. It is possible to make an appointment in advance and they accept debit cards, credit cards, and possibly other payment methods. The working hours are from 08:00 to 17:00 on Mondays through Fridays. They have a restroom, a mechanic, wheelchair accessible restroom, parking lot, and entrance. CARSTAR at Pro Auto is co-branded with CARSTAR, and the keywords for this location are collision repair and body shop. It is possible to get updates on the process via text messages, and they are open to helping with any questions. The staff is friendly and professional, and they go out of their way to make sure the customer is well-informed throughout the process. The body work is done seamlessly, and the paintwork is excellent. They are AAA certified, and the customer service is outstanding. However, there were some instances of delays, and one customer experienced a long wait for an estimate appointment and to get the car in for repairs. The issue that stands out in this business is the waiting time for appointments and repairs. While some customers experienced delays, the end results were excellent, and the staff's professionalism and communication were consistently praised. Overall, this location is a good choice for collision repair, but it would be beneficial to manage the waiting time more efficiently.