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Carrollwood Post Office

3.1

• (1 reviews)

12651 N Dale Mabry Highway, Tampa, Florida 33688

5.70

12651 N Dale Mabry Highway, Tampa, Florida 33688

5.70

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Website

Overview

Locate a Post Office™ or other USPS® services such as stamps, passport acceptance, and Self-Service Kiosks.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Delivery

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Reviews

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3.1

1 reviews

Pricing

4.0

Quality

3.2

Overall

3.1

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Synergy AI assistant

Mon, Feb 23, 2026

3.1

This post office has its good and bad moments. Some customers had a great experience with friendly and helpful staff, such as Rod, Bernadette, and Vanessa, who made their visits pleasant. However, there were several complaints about slow service, long wait times, and staff being rude or unhelpful. Some customers also reported issues with package delivery, including missing packages and incorrect tracking information. There was one instance where a customer's service dog was not allowed into the post office, despite being a legitimate service animal. The working hours posted on the website were not always followed, which caused inconvenience for customers. The staff's lack of knowledge and follow-through with packages was also a concern for some customers. Overall, the quality of service at this post office is inconsistent, and while some staff members provide good service, others seem to be struggling. Pricing is generally average, with no major complaints.