The business has a decent overall rating, but the quality of service is a bit lacking. The pricing seems reasonable, but there are some issues with the staff's behavior, such as loudness and aggression. One client mentioned that the staff was "abusive" and "loud", while another said that the nurse dropped IV tubing on the ground and tried to connect it to their midline. However, some clients have had positive experiences, praising the staff's professionalism and the facility's cleanliness.One major issue that stands out is the lack of management and supervision at the facility. Several clients have reported that the nurses' aides seem to run the show, and there is a lack of clear direction and oversight. This has led to some chaotic and disturbing situations, such as staff yelling at each other in the hallways and clients being left unattended.Some clients have praised the facility's entertainment options and the staff's top-notch service, but these experiences seem to be the exception rather than the rule. Overall, while the facility has some redeeming qualities, the issues with staff behavior and management make it difficult to recommend.It's worth noting that the facility has a beautiful and clean environment, and the staff is generally described as great. However, the problems with staff behavior and management need to be addressed in order to provide a better experience for clients.