This location has a somewhat problematic history with its HVAC services. There have been numerous service calls to address issues with the Carrier units installed by Caldeco. Issues range from a clogged drain to seemingly unrelated problems, including a block of ice forming in the air handler and a loud squeal/grinding noise when the air handler kicks in. The most recent issue is a leak in the heat pump coils, which has resulted in a costly repair. This has led to frustration with the company's customer service and lack of responsiveness to the problems. The employees of Caldeco have shifted the blame to the manufacturer and the installers, leaving the customers to bear the costs and inconvenience of repeated service calls. One satisfied customer in the past reported having a great experience, but the recent issues seem to be the norm. The location's unique operating hours, open 24/7, may not necessarily be a good thing for the customers.