Tampa Bay
Caroline Jackson, DO
21.01
21.01
Overview
Punta Gorda Primary-Care Physician Estevan Del Castillo, MD, is your primary partner in health and connection to a healthier life.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Pricing
Innovativeness
Overall
Quality
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This medical service location offers excellent care, with a 4.8 out of 5 quality score. The staff, led by Dr. Caroline Jackson, are known for being kind, caring, and attentive to patients' needs. Many reviewers praised Dr. Jackson for taking the time to listen to their concerns, explaining things clearly, and being patient and understanding.The office itself is well-organized and efficient, with minimal wait times and friendly staff. The location is also wheelchair accessible, making it easy for patients with mobility issues to access the building.However, one reviewer mentioned a significant issue with the office staff, citing a billing dispute that led to a negative experience. It's worth noting that this issue was not widespread, and most reviewers had a very positive experience with the office staff.Overall, this medical service location is a great choice for patients looking for quality care and a friendly, welcoming atmosphere. While there may be some occasional issues with the office staff, the positives far outweigh the negatives.One of the highlights of this location is Dr. Caroline Jackson's ability to provide personalized care and attention to each patient. Many reviewers praised her for being kind, caring, and professional, and for taking the time to listen to their concerns and explain things clearly.The office is also very accessible, with wheelchair-accessible parking, entrance, and restrooms. This makes it easy for patients with mobility issues to access the building and receive care.In terms of pricing, this location seems to be very competitive, with many reviewers praising the affordable costs and transparent billing practices. The office staff is also very helpful in answering questions and addressing any concerns patients may have about their bills.In terms of innovativeness, this location is doing some things right. They offer online portal access, which allows patients to communicate with their doctor and access their medical records easily. They also seem to be committed to staying up-to-date with the latest medical research and technologies.However, there may be some room for improvement in this area. Some reviewers mentioned that they had to wait a long time for appointments or that the office staff was not always responsive to their needs. Additionally, one reviewer mentioned a significant issue with the billing department, which may indicate some problems with the office's internal processes.Overall, this medical service location is a great choice for patients looking for quality care and a friendly, welcoming atmosphere. While there may be some occasional issues with the office staff, the positives far outweigh the negatives.
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