The business is a medical service provider that specializes in gynecology and obstetrician-gynecologist services. Located at Building 3000, Medical Park Dr Drive, Suite 140 in Tampa City, the office offers a wide range of services, including physical therapy, occupational therapy, and injury rehabilitation.The team at AdventHealth Sports Medicine and Rehabilitation is multi-disciplinary, and they address health concerns from every angle to help patients become healthier, happier, and stronger. They have a patient-centric approach, as evident from the numerous positive reviews.One of the standout features of this business is its exceptional customer service. Patients rave about the friendly and caring staff, who take the time to listen to their concerns and explain everything clearly. Many reviewers have praised Dr. Carol Cox, the lead physician, for her expertise, professionalism, and empathy.The office is wheelchair accessible, with accessible restrooms, parking lots, and entrance. They accept various payment methods, including NFC mobile payments, debit cards, and credit cards. It is recommended to make appointments in advance.However, it's worth noting that there is a significant variation in the quality of care provided. Some patients have reported poor treatment, unprofessional behavior, and lack of empathy from the staff. One reviewer mentioned being "truly traumatized" after an appointment, and another reported being given incorrect information and treated poorly by the staff.Despite this, the majority of reviewers have had a positive experience, praising the doctor's bedside manner, expertise, and ability to make patients feel comfortable. They have also appreciated the team's follow-up and care. Some reviewers have even mentioned that they have found the right doctor and would highly recommend Dr. Cox to others.Overall, the business has a strong reputation, but there are some concerns about the quality of care. The office's commitment to customer service and patient-centric approach is evident, but there is room for improvement in addressing patient concerns and providing consistent care.