Overall, the business is well-regarded by customers, with an average rating of 4.2. The staff is generally friendly and helpful, with many reviewers praising the ease of the sales and trading-in process. The selection of vehicles is also diverse, making it a good option for customers looking for a specific type of car. One reviewer mentioned that the staff was transparent and upfront about the condition of the vehicle, which is a positive aspect of the business. However, one reviewer had a negative experience with the sales team, feeling like they were being treated poorly due to their age, which is a red flag for the business. It's also worth noting that some reviewers felt that the prices were not as competitive as they could be, which may be a concern for customers looking to buy a vehicle.