Tampa Bay
Carlson Brian D DO
43.12
43.12
Overview
University Family Healthcare is an independent family medicine practice providing comprehensive care to patients in the Sarasota and Bradenton areas of Florida.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
Photos & videos
Submit a review
Pricing
Overall
Quality
Submit a review
It's clear that University Family Healthcare has a good reputation among many of its patients, with several reviewers praising the exceptional care provided by Dr. Brian Carlson and his staff. The office's professional and welcoming atmosphere, as well as its commitment to providing thorough and effective medical expertise, have earned it high marks from many reviewers. However, some patients have reported negative experiences, including rude front office staff, issues with scheduling and insurance, and unprofessional behavior.Some reviewers have praised the office's modern facilities and wheelchair accessibility, making it a welcoming and accessible space for all patients. The office's use of NFC mobile payments and acceptance of debit and credit cards have also been appreciated by some reviewers.However, some patients have expressed frustration with the office's policies, including a strict no-call, no-show policy and a limited prescription refill policy. The office's decision to close for a long lunch break has also been seen as inconvenient for patients trying to schedule appointments or request refills during this time.One major issue that has been highlighted by several reviewers is the unprofessional behavior of some of the front office staff, including a rude and unhelpful representative who insisted on proof of a canceled appointment before waiving a $25 fee. This kind of interaction has led some patients to feel unwelcome and unvalued, and has caused them to cancel their appointments or leave negative reviews.Overall, while University Family Healthcare has many positive qualities and a dedicated team of medical professionals, it may benefit from addressing some of these issues to improve the overall patient experience.
Own this business?
Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Medical Service
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS