This location has a lot of potential, but the experience was marred by a lack of attention to customer needs. The team seems to be more focused on getting the job done quickly rather than taking the time to understand what the customer wants. The accessibility feature of the wheelchair accessible parking lot is a definite plus. However, the parking lot itself could be improved for better navigation. The description of the company as a residential commercial contractor builder is impressive, but the actual experience did not live up to these claims. The phone number and website are easily accessible, but there's a need for more transparency in the business operations. The co-branding with Carlsen Contracting Co Inc raises questions about the ownership and accountability of the business. The keywords associated with the company, such as "Quality" and "Custom", are admirable, but the actual service did not reflect these values. The company's reliance on third-party ratings and client feedback is concerning, especially when the ratings are low and the feedback is overwhelmingly negative. The incident where a customer arrived for pickup and the item had already been sold by the representative is a red flag. The company's professionalism and responsiveness are severely lacking, and the customer should be cautious when dealing with this business.