This location is a great spot for families with kids, offering a variety of entertainment options and event planning services. The owners are professional and courteous, with a great sense of customer service. They offer a range of bounce houses and party equipment for rent, and are flexible with their schedules to accommodate last-minute requests.
The prices are very competitive, making it an affordable option for families and event planners. The quality of the equipment is good, and the staff is efficient with setup and takedown. However, there have been some instances where customers have been confused about the specific equipment they will receive, so it's essential to confirm the details before the event.
Overall, this location is a solid choice for families and event planners looking for a reliable and affordable entertainment solution. While there are some minor issues with communication, the owners are generally responsive and willing to work with customers to ensure a successful event.
One notable instance of a customer experiencing issues with communication involved a birthday party where the customer was not aware of the specific bounce house that would be delivered. This highlights the importance of clear communication between the customer and the business to avoid any misunderstandings.
It's worth noting that the business is proud of its Latino and Black ownership, and offers discounts for families and kids. They also have wheelchair-accessible parking, making it a more inclusive option for guests with disabilities.