This business is highly regarded by its customers, with an overall score of 4.9 out of 5. The quality of service and work is exceptional, with a score of 4.8. The pricing is also very competitive, with a score of 4.8. The innovativeness of the business is also notable, with a score of 4.9. The business has received numerous glowing reviews from customers, with many praising the honesty, professionalism, and quality of work provided by John Carlisle and his team. Many customers have reported feeling confident in taking their cars to Carlisle's Auto Service, and have appreciated the fair pricing and excellent communication. However, there is one issue that has been raised by a customer, who reported feeling frustrated with the process of resolving an issue with their car, which took several years to resolve. This suggests that the business may benefit from improving its process for handling complex or ongoing issues.