Tampa Bay
Carisma Auto Group
7.62
7.62
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
On-site parking
In-store shopping
Used goods
Photos & videos
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Quality
Innovativeness
Pricing
Overall
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The business has a decent overall score of 4.1 out of 5, indicating a generally positive experience for most customers. The quality of the vehicles is a mixed bag, with some customers reporting issues with their purchases, while others have had positive experiences. The pricing is generally competitive, with some customers feeling that they got a good deal, while others felt that they were overcharged. The dealership's innovativeness is notable, with some customers appreciating the variety of services and options available. However, there are also some concerns about the dealership's willingness to resolve issues and provide accurate information to customers.The dealership's website and social media presence are modern and well-maintained, suggesting a commitment to online engagement and marketing. However, some customers have reported issues with communication and follow-through on promises, which has left a negative impression.One notable issue is the problem of "lemon" cars, with some customers reporting that they purchased vehicles that broke down or had major issues shortly after purchase. This has led to a sense of distrust among some customers and a reputation for the dealership being overly focused on making sales rather than providing quality vehicles.Despite these issues, the dealership has also received praise for its friendly and helpful staff, with many customers reporting positive interactions with salespeople and customer service representatives. The dealership's reputation for being a family-owned business and its commitment to community involvement are also notable strengths.Some of the strengths of the dealership include:* Variety of services and options available* Friendly and helpful staff* Competitive pricing* Commitment to community involvementSome of the weaknesses of the dealership include:* Issues with quality control and accuracy of vehicle information* Problems with communication and follow-through on promises* Reputation for selling "lemon" cars* Overemphasis on making sales rather than providing quality vehicles
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Hours
Closed
Tuesday
Wednesday
Thursday
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Categories
Automotive & Boat Service
Car Sales
Used Cars
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Used car dealer
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Used truck dealer
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