The business has a decent reputation, but there are some issues that need to be addressed. The quality of the apartments and amenities could be improved, with some residents reporting maintenance issues and pest problems. However, the pricing is reasonable, and the innovativeness of the business is decent, with some modern amenities and features.
Some of the positive aspects of the business include the friendly and helpful staff, particularly Kelvin and Gabryel, who have received numerous compliments from residents. The maintenance team, led by Rafael, has also been praised for their prompt and efficient service. The business also has a wide range of amenities, including a swimming pool, fitness center, and dog park.
However, there are some significant issues that need to be addressed. Some residents have reported problems with the maintenance team, including delayed response times and incomplete repairs. Others have complained about the noise levels and partying in the complex, which can be disturbing and disrupt the peace. Additionally, some residents have reported issues with the gate and security, including broken locks and unsecured access to the complex.
Overall, while the business has some positive aspects, there are some significant issues that need to be addressed in order to improve the quality of life for residents.