CareCentrix

1.2

• (1 reviews)

9119 Corporate Lake Dr Drive, Tampa, Florida 33634

2.83

9119 Corporate Lake Dr Drive, Tampa, Florida 33634

2.83

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Overview

CareCentrix is simplifying the delivery of value-based care in the home by enabling health at home.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

On-site parking

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Reviews

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1.2

1 reviews

Quality

1.2

Pricing

2.5

Overall

1.2

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Synergy AI assistant

Mon, Feb 23, 2026

1.2

CareCentrix is a company that has been plagued by issues with customer service, billing, and overall quality of care. Many customers have reported difficulty in getting through to a representative, with long hold times and poor communication. Some have even been sent to collections without prior notice or attempt to resolve the issue.Despite its claims to simplify the delivery of value-based care, CareCentrix has been criticized for its complex and confusing billing practices. Many customers have reported receiving multiple bills for the same item, with unclear explanations of charges.One of the main issues with CareCentrix is its lack of transparency in billing and customer service. Customers have reported being treated poorly by representatives, with some being hung up on or transferred multiple times without resolution.CareCentrix's partnerships with insurance companies have also been called into question, with some customers reporting that the company is more interested in making a profit than in providing quality care. This has led to accusations of scamming patients and overcharging insurance companies.In addition, CareCentrix has been criticized for its lack of innovativeness in its business practices. Despite its claims to be a leader in the industry, the company has been slow to adapt to changes in technology and customer needs.Overall, CareCentrix appears to be a company that is more focused on making a profit than in providing quality care to its customers. Its poor customer service, confusing billing practices, and lack of transparency have made it a nightmare to deal with for many customers.The only positive aspect of CareCentrix is its pricing, which is generally considered to be competitive with other companies in the industry. However, this is not enough to make up for the company's many shortcomings.As a result, I would not recommend CareCentrix to anyone looking for a reliable and trustworthy company to provide their medical equipment and services. There are many other companies that offer better customer service, clearer billing practices, and a greater commitment to quality care.