This business location is a well-regarded medical facility, as evident from the numerous positive reviews and high ratings. The staff is consistently praised for their friendliness, professionalism, and attentiveness. Patients appreciate the thorough explanations of their conditions and treatment options, which helps to alleviate anxiety and stress. The office is efficient, and wait times are typically short. The staff's compassion and empathy are notable, as they take the time to address patients' concerns and questions. Some reviewers mention the doctor's ability to connect with patients on a personal level, which is a significant asset in the medical field.
However, there are a few criticisms to note. A few reviewers mention long wait times for appointments, and one reviewer experienced poor treatment from the doctor, citing a lack of empathy and an overly casual attitude. The office seems to have a bit of a scheduling issue, with some reviewers mentioning difficulties in getting appointments or having to wait excessively. Despite these minor drawbacks, the vast majority of reviews highlight the exceptional care and service provided by Dr. Norris and his team.
In terms of innovativeness, the medical facility appears to be using up-to-date technology and treatments, as evident from the reviews. However, it would be beneficial for the facility to continue exploring new and innovative approaches to medical care to stay ahead of the curve. Overall, this is a highly-regarded medical facility that provides exceptional care and service to its patients.