Tampa Bay
Car Journey
6.42
6.42
Overview
At Car Journey, our dedicated staff is here to help you get into the vehicle you deserve! Take a look through our website and let us work for you.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Oil change
Car wash
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Overall
Pricing
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The review of Car Journey, an automotive service and sales business, is a mixed bag. While it has a generally positive overall rating, it falls short in certain areas. The quality of the vehicles seems to be a concern, with some customers experiencing issues with their purchases. On the other hand, the pricing is reasonable, and the staff is generally helpful and professional. The business also shows a willingness to work with customers who have bad credit. However, there are instances of poor communication and unresponsiveness, which is a major drawback. The business has a wheelchair-accessible parking lot and entrance, making it more inclusive. While it has a wide range of features, including oil changes and car washes, it is essential to be cautious when purchasing a vehicle from this business. The numerous positive reviews highlight the business's strengths, with many customers praising the helpful and patient staff, especially Jose, who is commended for his professionalism and dedication to customer satisfaction. The business's reputation for being honest and transparent is also evident in the reviews. However, the negative reviews point out areas for improvement, including the need for better communication and follow-up after sales. Overall, while Car Journey has its strengths, it needs to address its weaknesses to provide a more consistent and satisfactory experience for its customers. One issue that stands out is the lack of proper communication and follow-up after sales, which has led to some customers experiencing issues with their vehicles and feeling ignored or unresponsive from the business. This is a significant concern that needs to be addressed to prevent further negative experiences. Despite this, the business has a lot to offer, and with some improvement, it can become an even more reliable and trustworthy choice for customers.
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Hours
Closed
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Sunday
Monday
Tuesday
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Categories
Automotive Sales & Services
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1
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