The business has a mixed experience. Overall, it's not a standout business. While the pricing is reasonable and innovative, the quality of the apartments and services are somewhat lacking. Some residents have reported issues with cleanliness, maintenance, and customer service, but others have had a more positive experience. The management team seems to be working hard to address these issues, but it's clear that there's still room for improvement. Some of the issues that stand out include:* Poor maintenance and repairs, with some residents reporting that it takes a long time to address issues and that the work is not always done correctly.* Inconsistent customer service, with some staff members being friendly and helpful, but others being unresponsive or unhelpful.* Issues with cleanliness, including dirty common areas and issues with pest control.* Problems with billing and communication, with some residents reporting that they were not notified of changes to their rent or that they were charged incorrectly.However, some of the positives include:* The location is convenient and accessible, with a range of amenities nearby.* The apartments are well-maintained and clean, with modern appliances and fixtures.* The management team is responsive and working to address issues and improve the community.* Some staff members, such as Nathan and Lisa, are particularly helpful and go above and beyond to support residents.Overall, this business has the potential to be a good choice for residents who are looking for a convenient and affordable place to live, but it's clear that there's still work to be done to address some of the issues that have been reported.